Ashby office: 1743 Ashby Road
Deployment office: 100 Riggs Avenue
TO REQUEST NON-EMERGENCY MEDICAL TRANSPORTATION:
IF YOU HAVE A MEDICAL EMERGENCY,
New Rotating Schedule
RIGGS offers two type of schedules, a 12/42 and a 24/48. Our 12/42 schedule offers 12 hours shifts with every other weekend off and our 24 hour schedule has two 24 hour shifts per week with set days each week.
New Tiered Response System
Last year, RIGGS implemented a tiered response system in Merced County. This is a huge step in EMS and an exciting opportunity for our EMTs to run Emergency BLS calls.
Tactical Paramedic Team
401(k) Profit Sharing
Employee vehicle maintenance program
2019 CAASE Award Receipent
INNOVATION IN EMS
PRESENTED BY THE CALIFORNIA AMBULANCE ASSOCIATION
Innovation in EMS for the implementation of a Tiered-Response System for Merced County. This system allows the Emergency Communications Center to send the appropriate resources to all 9-1-1 requests.
RIGGS partners with more than 15 agencies across the county to provide 9-1-1 emergency services 24 hours a day, seven days a week. Our team of experienced EMS professionals and caregivers work with cities, counties, fire departments, hospitals and government agencies to ensure that patients receive the best service with the highest level of patient care. Trained teams and advanced technology deliver quality services to 1,929 square miles
RIGGS medical dispatchers and crews remain in constant radio and phone communication with police/fire dispatch centers throughout calls
RIGGS global positioning system (GPS)/AVL system allows better tracking of all ambulances in the area
Pinpoint CAD (computer-aided dispatch) ensures more sophisticated system tracking and reporting capabilities
Prestigious National Academy of Emergency Medical Dispatch (NAEMD) accredited call takers and dispatchers ensure rapid response
Sophisticated EMS training programs help co-responders save lives
State-of-the-art clinical equipment enhances cardiac arrest survival rates
RIGGS is accredited at the national level by the Commission on Accreditation of Ambulances [CAAS]; one of only 14 ambulance services in California to have achieved this.
SERVICES YOU CAN TRUST
PROFESSIONAL AND EFFECTIVE BILLING
We provide ambulance billing functions for several rural ambulance services. The ability to pay bills "on-line" is a benefit to both patients and organizations we service.
MEDICAL EDUCATION PROVIDER
Our Education Department and Physician Medical Director apply a wealth of experience to the methodology of our training.
We support the communities we serve in many ways. This is where we live and work, so corporate citizenship is a high priority.